Privacy Policy
- Eljada Mission Centre (“we”, “us”, or “our”) is a Christian faith-based sanctuary for women, providing support and recovery programs for those overcoming addiction, trauma, and other challenges.
- Our website address is: https://eljadamission.com.
- We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly, in line with the Protection of Personal Information Act (POPIA) of South Africa.
Who We Are
Information We Collect
We may collect and process the following information:
Personal details you provide when contacting us (such as your name, email address, or phone number).
Information you share through contact forms, volunteer forms, or email communication.
Non-identifiable information automatically collected through cookies and analytics (such as browser type, IP address, and pages visited).
We do not collect or store sensitive information unless it is voluntarily provided by you for a specific purpose (e.g., admission enquiries, volunteer applications, or support requests).
How We Use Your Information
Your personal information may be used to:
Respond to enquiries or messages you send through our website or email.
Process volunteer, donation, or program participation requests.
Improve our website, programs, and communication methods.
Comply with any applicable legal or administrative obligations.
We will never sell or rent your personal information to third parties.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Remember your preferences for future visits.
Analyse website traffic and improve user experience.
You can disable cookies in your browser settings if you prefer not to allow them.
Embedded Content from Other Websites
- Our pages may include embedded content (such as videos, images, or maps).
- Embedded content from other websites behaves as if you have visited those sites directly.
- These external websites may collect data about you, use cookies, or track your interaction with their content.
- We recommend reviewing their privacy policies for more information.
Who We Share Your Data With
- We only share data when necessary to operate our website or fulfil your request – for example, with trusted service providers (such as hosting, email, or spam detection services) who assist us under strict confidentiality.
- If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
- If you leave a comment or send a message through our forms, the information and its metadata are retained for administrative purposes.
- Information provided through contact or volunteer forms is securely stored only as long as necessary for the purpose it was collected.
Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for the processing of your data.
Lodge a complaint with the Information Regulator if you believe your privacy rights have been infringed.
To exercise these rights, please contact us at evdm11@gmail.com.
Security of Your Information
- We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure.
- However, no online platform can guarantee absolute security, and by using our site, you acknowledge this risk.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
- Eljada Mission Centre
- 📍 Vredenburg, Western Cape, South Africa
- 📧 evdm11@gmail.com
- 📞 083 650 3270
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown below.
Last updated: October 2025